Summary
I do a lot of technical support and some of it covers apps I actually support but a lot of it ends up becoming "educating people on how to use a PC", "other software on their PC that might be causing a problem", "misconfigured security software" and so on. For all these reasons as well as more general helping out friends, neighbours and providing technical support for a living I propose creating a remote help application. This would build on top of windows remote desktop connection or similar but the customer and provider would be able to set a support rate in advance, e.g. $20/hour. Thereafter, when the person is connected and doing work you can see the meter ticking away and know how much the bill is and you can disconnect the person and stop the bill going up at any time. The system works by customers preloading an account with credit using paypal, then having this automatically debited at the end of the session. The service takes a percentage. Customers can then rate who helped them so that good guys get more work.
Dashboard
No news to report. Check back later!
Business Champion
- siliconglen
- Location: somewhere near Edinburgh, Scotland, GB
- Last Login: 3 years, 11 months ago
The Brains behind the Idea
- siliconglen
- Location: somewhere near Edinburgh, Scotland, GB
- Last Login: 3 years, 11 months ago
Join this team!
Want to work on this business? Send the champion a private message!